My place

How do I check-in?

No more queues and waiting to check-in. At Líbere you can check-in online 24 hours a day, 7 days a week. Complete it as soon as possible and on the day of your arrival go directly to your accommodation.

Follow the steps below to complete it:

1. Access from the online check-in email

Once your reservation is confirmed we will send you a confirmation email from which you can access the online check-in process. Access by clicking on the “Activate your digital key” button, complete it and activate your digital key.

For security we will ask you  to verify your email.

Email check-in

2. Complete the online check-in process

2.1 Verify your identity and register

To verify your identity we will ask you for a photo of your identity document or passport and a selfie.

For registration you will have to complete your entry form with your data and your signature.

2.2 Register your companions

To register your companions (over the age of 14), if you are together you can complete their entry forms from your device. If you prefer, you can share the invitation to the online check-in process so that they can register themselves by completing their entry forms with their information and signature.

2.3 Complete the payment

To complete the payment of the stay and the extra services, all you have to do is add your card details and thus complete the online payment.

2.4 Check-in completed

Once completed you will see the final screen of the online check-in process.

proceso de check-in

3. Receive the information of your digital key and the information of your apartment

Once you complete the online check-in we will send you the necessary information for your stay in reference to your digital key and your apartment.

  • Your digital key: You will receive an email 48 hours before your arrival and you can also check it from that moment on on MyPlace.
  • Your apartment: On the day of arrival at check-in time you will receive an email and you can also check it from that moment on on MyPlace.

Checkin llave y apartamento

4. Access your accommodation with your digital key: app or code.

On the day of arrival from the check-in time you can open the doors of the building and your accommodation and start enjoying your stay directly.

You can do it in two ways (we recommend the first, safer and easier):

  • With the Líbere App: Bring your phone closer to the lock and keep it in contact to open the doors.
    You can download the app for Android and iOS.
  • With your digital key code: Enter the code at an even pace on the keypad of the lock. Remember to press the hash # at the end!
    When leaving, the door will be closed automatically.

checkin llave app

Extra info

  • If you want to anticipate your arrival you can request the Early check-in service from our Store. It is a service upon request subject to availability. More info here.
  • If you need to store your luggage before check-in time, you can consult our offer of lockers here.
  • If you cannot check-in online with your device inside the building there is a tablet (Kiosk) waiting for you to do so. You only have to type the confirmation number of your reservation (found in the confirmation email) and the last name of the reservation holder to access the process.
Stay Safe. More information about Covid-19 safety measures.