Cookies policy

1. General Information

Here, the user is offered general information about what cookies are and what types of cookies we use on this website.

What are cookies?

Cookies and other similar devices, such as pixels, web bugs, etc., are text or image files installed in the user’s web browser when they access an online service.

Among other things, cookies allow us to store and retrieve information about the user, their browser and devices, and their activities when using the services that they access.

What types of cookies are there?

There are many types of cookies. Below, we describe some of the different kinds of cookies, without necessarily implying our service uses all of those mentioned.

  1. Organisational cookies:
    • Our own cookies: Are sent to the user’s device or terminal from the computers or domain belonging to, and managed by, the service owner.
    • Third-party cookies: Are sent to the user’s device or terminal from a computer or domain not managed by the service owner, but by a third party who will process the information obtained via cookies.
  2. Cookie storage:
    • Session cookies: Collect and store data when the user accesses a service and close down immediately once the user leaves the site.
    • Permanent cookies: Have a duration determined by the person responsible for the service. The ‘shelf life’ can vary from a few minutes to several years. They are used to save and retrieve certain parameters each time the user visits the service.
  3. Cookie functions:
    • Technical cookies: These are considered essential and strictly necessary for the correct operation and use of different options or services. For example, those required for: Session maintenance, management of response times, performance or validation of options, use of security elements, etc.
    • Personalisation cookies: These allow the user to specify or personalise some service characteristics. For example, a language, regional configuration or a certain type of browser.
    • Analytical cookies: These allow us to count the number of unique visitors and analyse the use of a service to assess the level of interest in that service, or in certain parts of it. For example, an analytical cookie could identify the geographical areas with the highest percentage of user connections, the most popular products or services, etc.
    • Advertising cookies: These allow for the management of advertising spaces within the service.
    • Behavioural advertising cookies: These allow for the management of advertising spaces. These cookies store information about the behaviour of service users, enabling us to show them more personalised advertising.
  4. Other technologies:
    • Pixels, web bugs or trackers: These are also known as tracking pixels, pixel tags or conversion pixels, and web beacons. They are tiny, transparent 1 x 1-pixel images that are placed inside a web service to monitor activity. Once a certain page is loaded in a browser, these devices activate and gather data. Tracking pixels can, in general terms, identify the route a certain user IP has used to access our online service.
    • HTML5 storage: This involves using HTML5 technology to store certain parameters in the user’s browser, which can then be used to identify that browser.
    • Local Shared Objects (LSO): Also known as “flash cookies”, these use Adobe Flash Player technology to store information without the need to set cookies on the user’s computer.
    • Etags: These are an HTTP protocol mechanism used for web cache validation in the user’s browser. This technology is mainly used to save bandwidth by avoiding duplicate download content. However, it is also possible to use it to identify the user’s browser.
    • Canvas fingerprinting: This uses HTML5 web standard technology to identify the user’s equipment by generating a unique form in the user’s browser.
    • Font detection: This technique identifies the font settings on the user’s computer to facilitate a unique identification of that computer.
    • Browser cache: As the name suggests, this technique involves storing information in the browser’s cache.
    • WebGL: This technique uses a modern browser’s capability to represent three-dimensional figures to obtain a unique identification of the configuration of the user’s equipment.

2. Specific Information

Who is responsible for this service?

This service is the responsibility of Líbere Hospitality S.L., NIF B 95953683, a company whose registered office is at C / Gran Vía nº2, 8ºD, 48001 Bilbao, Bizkaia; registered in the Bizkaia Mercantile Registry, volume 5850, folio 72, page BI- 73271, entry number 1 (hereafter referred to as Líbere Hospitality S.L.).

What technologies do we use?

This online service uses cookies and other similar devices for the following purposes:

  • Our own cookies for technical purposes, which remain active for one year.
  • Google (*) analytical cookies, which remain active for one year.

(*) Suppliers not located in the European Union or in countries with equivalent data protection legislation.

The data obtained through the deployment of these cookies is stored on providers’ servers not located in the European Union or in countries with legislation equivalent to European data protection legislation.

However, you can review how these providers treat this information via links provided to their cookie policies. By accepting the use of cookies, you thus consent to such international data transfer.

Also, Google is affiliated to the WebChoices tool, which you can also activate to disable the use of cookies: http://optout.aboutads.info/.

Finally, you can prevent the installation of Google Analytics cookies via the following extension for your browser.

How to disable or delete cookies

When accessing our web service for the first time, the user will see a cookie notice informing them how they can give or refuse their consent.

Once the user has given their consent, they may still at any time disable or eliminate the cookies set via the configuration of the browser options available on their device or terminal.

However, the user must bear in mind that, if they reject or delete cookies, we will not be able to maintain their preferences and some features will not be operational. Thus, we will not be able to offer personalised services, and each time they use the service they will appear as a new user who will, again, be asked to authorise the use of cookies.

Below, we offer links where the user will find information about how to deactivate cookies and the like in all the main browsers:

How does the use of cookies affect the protection of the user’s personal data?

Most cookies collect anonymous information, which does not allow the individual user to be identified, though personal data protection regulations may be applicable where some codes single out or individualise the device browser used. Therefore, we inform you that the information obtained through cookies will be treated for the purposes indicated in this cookie policy. Likewise, this information will also be processed by companies that provide cookies for the purposes indicated in their respective privacy policies.

However, taking into account the fact that these codes do not allow the identification of the user, the rights of access, rectification, deletion, objection, limitation or portability recognised in the data protection regulations will not be applicable, unless the user contributes additional information that then allows that user’s identity to be linked with the respective cookie identification codes.

If a user believes their right to data protection has been violated, they may file a claim with the Spanish Data Protection Agency (www.aepd.es).

More information

The user can raise any further queries related to the use of cookies and not answered in this cookies policy via email at:

privacy@staylibere.com